Jewelry Care & Materials
- My ring broke or a stone fell out — is it covered? Our 1-year warranty on stainless steel, how we handle other materials, and what's covered.
- How do I care for my jewelry? Simple care tips to keep your pieces looking their best, by material.
- Is your gold real? What does “18k gold-plated” mean? How our gold-tone pieces are made — 18k gold-plated 316L stainless steel, PVD-bonded.
- Will my jewelry tarnish or turn my skin green? Our 316L stainless steel is fade- and tarnish-resistant; plated pieces need more care.
- Is your jewelry waterproof? 316L stainless steel pieces are waterproof and sweat-proof; plated pieces should stay dry.
- What materials is your jewelry made of? 316L stainless steel at our core, plus nickel-free 925 silver and PVD-plated copper.
- Is your jewelry hypoallergenic / safe for sensitive skin? Yes — 316L stainless steel is biocompatible, and our silver is nickel-free.
Still need a hand?
Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.
Email our team Prefer text? Message +1 (951) 620 5210 (SMS only)