Orders & Payment
- How do I cancel my order? How to cancel before it ships, and what to do if it's already on the way.
- How do I place an order? Step-by-step guide to ordering on meideyajewelry.com.
- What payment methods do you accept? PayPal, plus Visa, Mastercard and American Express credit & debit cards.
- How can I find my order? Your order confirmation email confirms your order was accepted.
- I didn't receive an order confirmation email What to check if your confirmation email hasn't arrived.
- Why was my order cancelled or rejected? Reasons an order may be declined, and how to resolve it.
- Why isn't my discount code working? Common reasons a promo code is rejected at checkout, and how to fix it.
- Can I send an order as a gift? How to ship to a recipient, and a note on prices and personalized pieces.
Still need a hand?
Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.
Email our team Prefer text? Message +1 (951) 620 5210 (SMS only)