I didn't receive an order confirmation email
Order confirmation emails are sent automatically right after checkout. If you haven’t received yours, please:
- Check your spam or junk folder — automated emails sometimes land there.
- Confirm the email address you used at checkout was entered correctly.
- Wait a few minutes — delivery can occasionally be delayed.
If it still hasn’t arrived, email us at [email protected] with the name and address used on the order, and we’ll confirm whether it went through and resend your details.
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- How do I cancel my order?How to cancel before it ships, and what to do if it's already on the way.
- How do I place an order?Step-by-step guide to ordering on meideyajewelry.com.
- What payment methods do you accept?PayPal, plus Visa, Mastercard and American Express credit & debit cards.
- How can I find my order?Your order confirmation email confirms your order was accepted.
Still need a hand?
Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.
Email our team Prefer text? Message +1 (951) 620 5210 (SMS only)