Do you ship worldwide?
Yes — we ship worldwide. 🌍
For standard shipping, customs duties and taxes are covered, so there are no surprise fees on delivery in most cases.
Delivery times depend on your destination and when the order is placed — see How long does shipping take? for estimates by country.
For more on duties in rare cases (such as express shipments to Europe), see Do I need to pay taxes or duties?
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- How do I track my order? Where is my package?Track your parcel with the number we email you — the international leg, then USPS in the US.
- My package is lost, or tracking says delivered but I haven't received itWhat to do if your parcel is late, or tracking shows delivered but you don't have it.
- How long does shipping take? When will my order arrive?Estimated delivery times by destination, plus processing and express options.
- Why isn't my tracking updating?Tracking often pauses while your parcel clears customs.
Still need a hand?
Our care team replies within 1–2 business days. Tell us your order number and we’ll take it from there.
Email our team Prefer text? Message +1 (951) 620 5210 (SMS only)