How do I get a refund? Refund timeline

After you return an eligible item and we receive and inspect it, we issue your refund to your original payment method. Timing depends on how you paid:

• Credit or debit card: typically 3–7 business days after we issue the refund, depending on your bank.
• PayPal: credited instantly once we process the refund.

If your order used a promotion

If your order used a promotion (such as Buy 2 Get 1 Free), returning a paid item changes the discount — the free item goes back to full price, so the refundable amount may be small. In that case we’ll often suggest a gift card for the equal product value instead (it never expires and makes a lovely gift).

We’ll always lay out your options so you can choose what works best for you.

To start, see What is your return policy?